SAM TAXI TOURS Privacy Policy

SAM TAXI TOURS is a private transportation and tour service based in Cabarete, Dominican Republic. We operate across Puerto Plata, Sosúa, Cabarete, and the surrounding North Coast.

We are committed to protecting your personal information and being transparent about how we use it. Your trust is the foundation of our business, and we take your privacy seriously.

When you contact us or make a booking, we may collect the following information:

• 👤 Your full name
• 📱 Phone number (especially WhatsApp)
• 📧 Email address (if you provide it)
• 📍 Pickup location and destination
• 📅 Travel date and time
• 👥 Number of passengers
• ✈️ Flight details (for airport transfers)

We only collect information that is necessary to complete your booking and provide excellent service.

Your information is used exclusively to:

• ✅ Confirm and manage your reservations
• ✅ Communicate with you about your booking (mostly via WhatsApp)
• ✅ Coordinate your driver and transfer logistics
• ✅ Provide customer support before, during, and after your trip
• ✅ Improve our services based on your feedback

We will never use your information for unrelated purposes or unsolicited marketing.

By contacting us via WhatsApp or submitting a booking request, you agree to receive service-related messages through WhatsApp.

We use WhatsApp as our primary communication channel to confirm bookings, share driver details, and provide real-time support.

We do not send spam. Messages are strictly related to your booking or inquiry. You can opt out at any time simply by letting us know.

We do not sell, rent, or trade your personal data. Period.

In rare cases, limited information (such as your name and pickup details) may be shared with our drivers or local partners solely to complete your service. These parties are not authorized to use your data for any other purpose.

We take reasonable precautions to keep your information safe. Your data is stored securely and access is limited to authorized team members only.

While no system can guarantee 100% security, we are committed to protecting your privacy and will promptly address any concerns.

Our website may use basic analytics tools (such as visitor counting) to understand how people find and use our site. This helps us improve the experience for future visitors.

We do not use invasive tracking technologies or build advertising profiles. Any cookies used are minimal and non-intrusive.

You have the right to:

• 🔍 Request to see the personal data we hold about you
• ✏️ Ask us to correct any inaccurate information
• 🗑️ Request deletion of your personal data
• 🚫 Opt out of any future communications

To exercise any of these rights, simply contact us via WhatsApp or email and we'll respond promptly.

If you have any questions about this privacy policy or how we handle your data, please reach out:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page.

We encourage you to review this policy occasionally. Continued use of our services after any changes constitutes your acceptance of the updated policy.